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In the background it’s building the custom URL for that particular ticket number (involves picking up the ticket number from the web page I’m on) and then inserting it where I’m currently typing. My favorite function that brings out my inner geek is the one that lets me insert a customer upload link into a ticket with one keystroke. I can even control down to the tab-level, for example one keystroke will switch to chrome and switch to the ZenDesk tab, or the Gmail tab. I use keyboard shortcuts for all my Applications so that I don’t have to cmd-tab through a list of them – for example a keystroke for opening Finder, or Terminal, or Slack etc. It goes above and beyond text replacement, and lets me assign keyboard shortcuts to almost anything.
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While we’re on the subject of keyboard shortcuts, I have an extensive library of keyboard macros built up with Keyboard Maestro.
#Cloudytabs not working mac
In addition to the core Alfred functions, I’ve built a few workflows to kick off different remote desktop sessions, letting me connect to the ESX server or the Mac VMs with a couple of keystrokes. That means that I don’t even have to go to the browser to search – I can summon Alfred with a keystroke and type ‘pc iOS’ which not only takes me to Chrome and opens a new tab, but also performs the search. I’ve only scratched the surface with this Spotlight-like tool (Apple’s Spotlight is starting to catch up with Alfred’s functionality), but I use Alfred for a host of quick fire actions, such as launching all the search functions available through Chrome mentioned above. On any system where you’d normally go to a bookmark, click search, enter the search phrase and click ‘go’, that adds up to a lot of click-saving! Alfredīeing British, I can’t help but not rely on my trusty butler – Alfred. For example, if I type ‘pc iOS’ in the URL bar, Chrome searches the PaperCut knowledgebase for the term ‘iOS’. Everything from our internal order system to the Knowledge base or our ticket system. Probably saves me hours a week – for any web-based tool where I’m constantly searching, I’ve created custom search engines to allow me to dive right into that system with the search term pre-loaded. Given that I have a Mac on my desk, the following tips are biased towards Mac tools, but there’s many that have Windows/Linux equivalents too! Everyone has shortcuts, ways of working, and preferred apps that they like to use – so I thought I’d outline a few tools and shortcuts that I’ve come to love over the years. Often when I use a different computer, I’m initially a little lost because the machine doesn’t necessarily have all the custom bits and bobs that I have set up to save me time.